Before you begin
Keep your workspace private, avoid public Wi‑Fi, and use a computer you trust. Never share your recovery seed or PIN with anyone.
What’s in the box
- Trezor device (Model: One / Model: Model T — verify in packaging)
 - USB cable
 - Recovery seed cards
 - Instruction leaflet and tamper-evident seal
 
Safety checklist
- Do not use the device if the tamper seal looks damaged.
 - Only install firmware offered at the official Trezor website or Trezor Suite.
 - Record your recovery seed on the provided cards — never store it digitally.
 
Step 1 — Power & connect
Plug your Trezor into your computer using the USB cable. The device will display a welcome screen. If your device is a touchscreen model (Model T), follow the on‑device prompts. If it only shows a lock icon, proceed to the next step.
Tip
If your computer does not recognize the device, try a different USB cable or port and ensure your operating system is up to date.
Step 2 — Install Trezor Suite
Trezor Suite is the official desktop app for managing coins and firmware. Open the official Trezor website from a browser you trust and download the latest Trezor Suite for your operating system.
- Go to the official site and download Trezor Suite.
 - Install and open the app. When prompted, connect your device.
 - Grant the app permission to communicate with your Trezor when asked by your OS.
 
Do not install Trezor Suite from third‑party sources.
Step 3 — Initialize & create a new wallet
When you open Trezor Suite and your device is connected, select Create a new device. The suite will guide you through the process:
- Choose Initialize as new device on the device screen.
 - Set a PIN. This PIN protects local access to your Trezor. Use 4–10 digits or choose a longer passphrase option if available.
 - Write down the recovery seed words exactly as they appear. Use the provided recovery card and write clearly.
 
Recovery seed details
Your recovery seed (12, 18, or 24 words) is the only backup of your wallet. Store it in at least two separate secure locations. Never photograph or type it into a computer or phone.
Step 4 — Firmware update (if prompted)
It’s normal for a new device to require a firmware update. Trezor Suite will check your firmware and guide the update process. Follow on‑screen instructions on both your computer and device.
Only install firmware signed by Trezor. If you see unexpected messages, disconnect and contact official support.
Step 5 — Add accounts & receive funds
- In Trezor Suite click Add account and select the cryptocurrency (e.g., Bitcoin, Ethereum).
 - To receive, click Receive, verify the address on the device screen, then share that address with the sender.
 
Always verify the receiving address on the Trezor device display before accepting funds. Addresses shown only on the computer can be tampered with by malware.
Step 6 — Sending funds
- Create a transaction in Trezor Suite and enter the destination address and amount.
 - Confirm the details in the app and then confirm the transaction on your Trezor device screen.
 - Only after device confirmation is the transaction signed and broadcast.
 
Restoring a wallet from seed
If you need to restore your wallet (for example, on a new device), choose Recover wallet in Trezor Suite and enter the recovery seed words carefully. If you have a passphrase, enter it exactly as used originally.
Entering your seed into unfamiliar software risks theft. Prefer restoring using an official Trezor device and Trezor Suite only.
Troubleshooting & common issues
- Device not detected: try a different USB cable/port, reboot, or update OS drivers.
 - Forgotten PIN: you must wipe the device and restore from seed. Wiping deletes device data — seed required to recover funds.
 - Damaged recovery card: if you lose your seed and don’t have a backup, funds cannot be recovered.
 
Security best practices
- Never reveal your recovery seed or PIN to anyone.
 - Store recovery words offline and in fire/water‑resistant storage where possible.
 - Use a passphrase (BIP‑39) for an extra hidden wallet layer if you understand the risks.
 - Keep your firmware and Trezor Suite updated.
 
FAQs
Can I use my Trezor on mobile?
Some platforms support mobile connections via OTG cables or via WebUSB on compatible browsers. Refer to Trezor Suite mobile guidance for supported workflows.
Is the recovery seed the same for all coins?
Yes — the recovery seed regenerates the same deterministic wallet across supported coins.